Question to customer support

Sign in and open My listings. Choose Create profile for a new listing, or open one of your own listings to edit its details and photos.

Review the preview before submitting. A saved listing is not necessarily public: its visibility follows the status shown in your account.

Check the listing status in My listings and make sure you are viewing the expected country, city and filters. Profiles that are not publicly available do not appear as ordinary catalogue results.

For a question about a decision, keep the profile URL and a short description. The contact page shows the published contact information; this FAQ does not submit an appeal.

Check the email address you use for the account. If you have forgotten your password, use password recovery and follow the instructions shown there.

If you still need help, use the published contact details. Describe the issue without sending your password.

The promotion page shows the tariff information currently published by the site. Read the displayed price and conditions before choosing a plan.

Reviewing a plan on this public page does not charge your account or activate promotion. Only use a purchase option when its actual availability is shown.

Use an accurate description, select the correct location and keep your published contact information current. Add photos you have permission to share and choose the intended cover image.

Clear information helps visitors understand a profile; it is not a promise of views, replies or placement.

Choose the country and city from the location controls, then use the available filters. Review the selected filter chips if the results are different from what you expected.

You can remove an individual filter or clear the selection to broaden the results. Currency is a filter for stored profile information, not a currency-conversion service.

Keep your account password private and avoid sharing personal documents or sensitive images in an inquiry. Read a profile’s details and use your own judgement before contacting someone.

The site’s published privacy policy explains its stated data practices. The contact page lists the published contact information for questions.